Helpful Information
"Kayla's cakes are insanely delicious!" Melanie, Georgetown, TX
What are your office and consultation hours?
Monday through Thursday - 9:00 am to 6:00 pm
Friday - 9:00 am to 2:00 pm
Saturday - 9:00 am to 12:00 pm delivery schedule permitting.
Sunday - I am closed for consultations on Sundays.
- We will be happy to return your calls and emails during our office hours. If you contact me after these hours, I will respond to you the following business day.
Can we come by anytime?
As a boutique bake shop I am often doing many tasks each day. Sometimes I am in consultations, in a business meeting, out on a delivery, or picking up some local ingredients. Therefore, an appointment is necessary for all consultations and cake pick-ups.
Do you offer cake consultations and tastings?
Absolutely! When you are ready to design your wedding cake we will schedule your consultation and tasting. During this time we will discuss the details of your day and your vision. Please bring any photos, ideas, or color swatch's you may have. During our time together you will enjoy samplings of 3 flavors and 3 fillings of your choosing. The consultation fee is $25 and allows me to maintain the highest standards of using fresh ingredients. If you choose to reserve your date with a minimum of 95 cake servings that fee will be applied to your balance. Additional consultations are $30 and do not transfer to your cake order. Are you ready to schedule your consultation? Just fill out the form below and we will get you on the calendar!
How many people can I have at a cake tasting?
I can accommodate up to 4 people total at your consultation.
I have a photo or colors that I like. Can you match it?
I love to see inspiration photos, but all cake designers have different styles and techniques. I will do my best to create a similar scroll or design, but there may be slight variations. Sometimes a design isn't coming to life as well as I would hope, so I may make slight modifications for a more natural look. I will also do my best to match colors. Some dyes will change in brightness once they dry and others are a combination of cake dyes. I cannot guarantee that an inspiration photo or color will be an exact match and highly encourage inspiration photos to be viewed as concept photos or ideas rather than exact replicas.
How far in advance should I order my wedding cake?
Most couples order their cake 4-8 months in advance. However, availability is limited to 4 wedding cakes per weekend. I recommend meeting to design your wedding cake shortly after you have reserved your reception venue. You can always make adjustments as you continue to plan your wedding.
How do I reserve my wedding date?
During your consultation (or via email for out of town or super busy person) I will write up a contract for you based on your chosen flavor and design. Once the contract is signed and the non-refundable/non-transferable retainer is paid your date is secured and you have a wedding cake!
How do I reserve my birthday or small event cake?
Once your event cake is designed I will send you a link so you can pay your non-refundable/non-transferable payment online. This payment secures your cake order. All payments are non-refundable due to the customized nature of our unique cakes.
Do you deliver my cake?
3-tiered cakes and larger will be delivered and assembled at your venue. Single and 2-tier cakes will be picked up the morning of your event at a pre-arranged time. Unfortunately, we cannot deliver single and 2-tier cakes at this time.
Who will deliver my cake?
Either myself or one of my trained assistants will deliver your cake on the day of your wedding. Rest assured that all of my assistants are experienced, were personally trained by me, passed a background check, and have a clean driving record. It's important that you have peace of mind that your cake will arrive safely, be set up beautifully, and the people working on your wedding are honest and trustworthy.
Do you make desserts other than cakes?
Yes, of course! Do you have a vision for a personalized sweets table? How about some pies, cookies, or maybe some brownies? If you are interested in other treats, please contact me and we can discuss your vision.
Do you make cakes other than wedding cakes?
I certainly do! I'd love to make your cakes for birthdays, anniversaries, showers, and any other special event that needs a delicious treat! As soon as you book your event contact me.
Do you make gluten free cakes?
Unfortunately, I do not. Due to the serious nature of celiac disease and other gluten allergies, the only way to guarantee there is no cross contamination of ingredients would be to bake gluten free products in a separate kitchen space.
I have an allergy. Can you make allergen free cakes?
My bake shop does contain WHEAT, EGGS, PEANUTS, TREE NUTS, FRUITS, and MILK. While my recipes can substitute some ingredients, I cannot guarantee that your cake will not come into contact with any of these ingredients.
What forms of payment do you accept?
I accept Cash, Check, and Credit Card.
What about late payments?
I understand things happen and time slips by, so please communicate that with me and I'd be happy to work with you. I love to focus on creating beautiful cakes without the distraction of reaching out to customers regarding past due payments. Please understand late payments may incur a $25 late penalty. Additionally, payments more than a week late may void your order without refund.
"Kayla was prompt, courteous, and responsive!" Vanessa, Austin, TX